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Degraded

Load balancer is experiencing reduced performance

Oct 23, 2025 at 07:02am UTC
Affected services
Transaction Broker
Partner Portal
Website

Resolved
Oct 23, 2025 at 07:19am UTC

Our website has recovered as well. The load on our load balancer has been stabilised and precautions have been made to prevent this from happening in the future

Updated
Oct 23, 2025 at 07:05am UTC

We have isolated the root cause and our Transaction Broker and Partner Portal are both fully operational again. Our website is still having some issues. We will continue monitoring the situation

Created
Oct 23, 2025 at 07:02am UTC

Our load balancer is experiencing high load and is rejecting some requests. We are investigating the root cause